Aisle Support
Help, answers, tickets, status, and a wedding-day backup line — built for the realities of live event delivery.
Press ⌘K from anywhere on the support hub.
Wedding-Day Emergency
Upload, gallery or delivery failure during a live wedding? Get fast-tracked help now.
The ecosystem
Searchable knowledge base — 14 areas covering uploads, galleries, delivery, billing and more.
Browse articlesAsk anything. Cited answers from our docs, Academy, SOPs and templates.
Ask the AssistantOpen a support request — billing, technical, account or feature questions.
Open a ticketMid-wedding upload, gallery or delivery failure? Get fast-tracked help.
Escalate nowUptime, latency and live incidents across upload, delivery and galleries.
View statusSubmit ideas, vote on what's next, track what's shipping.
Open roadmapFirst event, first gallery, first delivery — guided steps for new studios.
Get startedPre-wedding checklists: gear, internet, storage, delivery, referrals.
Browse checklistsShort walkthroughs for every core workflow — coming with v2.
Watch tutorialsWedding-day support
Aisle support is organised around wedding-day urgency. Tell us where you are in the timeline and we'll route your request with the right priority.
Upload, gallery or delivery issue during a live event. Fast-tracked.
Escalate nowHighSomething blocking you before tomorrow's event.
Open priority ticketGeneralSettings, billing, product help — answered within business hours.
Submit a ticketWe understand timing matters during a wedding. Tickets marked Critical jump the queue and are handled before anything else.
Our promise
Every answer, checklist and escalation exists to help you deliver faster, reduce stress, and turn every wedding into a referral.
Still stuck?
We answer fast — usually within a few hours during business days. Wedding-day escalations jump the queue.
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