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Troubleshooting

Upload paused? Here's what to do

Why uploads pause at venues, and how Aisle resumes automatically.

2 min read·Updated Updated June 2026

Uploads pause for one reason: the network dropped. At venues this is normal. Aisle waits, retries and resumes without losing your place.

What to try

  1. 1Keep Safari open and the screen on.
  2. 2If WiFi is weak, switch to cellular — Aisle continues without restarting.
  3. 3If both networks are down, lock the phone. Aisle resumes when signal returns.

Common mistakes

  • Closing Safari to 'restart' the upload — it forces the queue to re-init.

Pro tips

  • Toggle Airplane Mode on/off to force a clean cellular reconnection.

Frequently asked

Will I lose clips that uploaded before the drop?

No — uploaded clips are committed instantly.

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